Kiwibank Limited is a wholly owned subsidiary of the state-owned enterprise New Zealand Post Limited. Through Kiwibank, New Zealand Post provides banking services through its PostShops (post offices) and joint venture Books & More and Papermate outlets throughout New Zealand. Kiwibank is owned by the New Zealand government and the company's Board of Directors was chaired by former New Zealand Prime Minister Jim Bolger from 2001-2010. The current Chairman of the Board of Directors is Rob Morrison.
Background
The bank originated from Alliance Party policy during the 1999--2002 term of the Labour-led coalition government.
Jim Anderton revealed in his valedictory speech that after he had spent three hours trying to convince then Finance Minister Michael Cullen, Annette King told Cullen: "Michael, Jim's beaten back every argument against the bank we've ever put up. For God's sake, give him the bloody bank." Cullen replied: "Oh, all right then."
In 2007, one analysis sees Kiwibank as having fostered a new level of competition in banking in New Zealand in terms of lower fees and growth in service. Kiwibank has higher customer-satisfaction ratings than the four large Australian-owned trading-banks.
Kiwibank's success is reflected primarily in its signup rate for new customers of over 300 new organisations and individuals per day (about 2100 per week). Within the New Zealand financial institution context this is a significant figure: for the four "Big Five" retail banks (ANZ/National Bank (then ANZ National Bank), ASB, Westpac, BNZ), a typical year will result in a 0.2% increase or decrease in market share (deposit and lending values rather than number of customers).
In 2008 Kiwibank unveiled an advertising campaign, "Join The Movement", which parodied World War II resistance themes. Rival banks, most of them Australian-owned, denounced the advertisements as jingoistic.
Core Business Activities
Kiwibank's core business consists of personal banking, business banking, KiwiSaver and other wealth services.
Kiwibank Personal Banking
Personal banking products and services include home loans, personal loans, credit cards, everyday accounts, savings accounts, investment services and insurance products.
Kiwibank Business Banking
Business Banking products and services include business lending, cheque accounts, credit cards, investments, merchant services, payment services and insurance.
International Services
This includes online and manual international money transfers, foreign exchange and Foreign Currency Accounts and travellers' cheques.
Investments
Kiwibank invested NZ$8m into a 51% shareholding in New Zealand Home Loans, a home loan lender specialising in debt reduction, in June 2006, and increased this in 2008 by a further 25% and took 100% in 2011. New Zealand Home Loans continues to grow offering an alternative to the traditional banking model and have a nationwide network of over 75 franchises.
In 2012 Kiwibank purchased Gareth Morgan Investments (GMI) for an undisclosed sum.
Awards
Kiwibank has won the Sunday Star Times/Cannex banking awards, in 2006, 2007, 2008, 2009, 2010 and 2012 for offering the best value across their range of products.
Other awards won by Kiwibank include: Bank of the Year - New Zealand, The Banker, 2009, 2010
Sunday Star-Times' Bank of the Year, 2006, 2007, 2008, 2009, 2010, 2012
New Zealand's Most Trusted Bank, Reader's Digest Trusted Brand Awards, 2007, 2008, 2009, 2011, 2012
Sponsorships
Kiwibank is the major sponsor of the New Zealander of the Year Awards and was one of the major sponsors of the inaugural series of The Block NZ.
History
2002: Kiwibank launches successfully with 211 branches open nationwide by 30 June.
2004: The number of Kiwibank branches increases by 16 to 301.
2006: Kiwibank acquires a 51 percent shareholding in New Zealand Home Loans.
2009: Kiwi Group Holdings established as a holding company owning Kiwibank, Kiwi Insurance Ltd and 76 percent of New Zealand Home Loan Company.
2010: Paul Brock appointed new Kiwibank Chief Executive after Sam Knowles resigns
2012: Kiwibank Group purchases Gareth Morgan Investments
References
External links
- Kiwibank
- New Zealand Post
- New Zealand Home Loans
Interesting Informations
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