U.S. Bankcard Services, Inc. (USBSI) is a provider of merchant services for credit card and other electronic payment transactions. The company is located in City of Industry, California, USA serving, over 10,000 merchant accounts throughout the United States. USBSI is a registered member service provider/ independent sales organization of Elavon, Inc. and of Wells Fargo Bank.
History
USBSI was founded in 1996 by current president, Chris Chang. USBSI's merchants are diverse, specifically East Asian and Southeast Asian, accounting for a majority of their customer base. The merchant services industry is one of the most challenging markets due to language barriers and cultural differences. USBSI has successfully helped these merchants integrate into the electronic payment industry since its founding.
Services
USBSI provides payment processing services for several electronic payment methods such as:
- the major American credit cards: Visa, MasterCard, American Express and Discover
- EBT cards, check cards and debit cards
- gift cards
- check services
- UnionPay cards, operating under the approval of the People's Bank of China and used by Chinese tourists
- JCB
Most of USBSI's merchants are restaurants and other food industry. However, its other merchants include mail order / telephone order, retail, ecommerce, supermarket and hotel businesses. USBSI has also launched a new platform called QuickDining specifically for restaurant owners - giving them the ability to allow their customers to view their menu and order online at any time.
Awards and Achievements
USBSI has earned a reputation for its service and customer care. These are the notable achievements in the past 10 years:
2011
1st Place West Coast Region, FDD Volume, Top Volume
2nd Place Overall Channel, FDD Producer, Top Producer
3rd Place Overall Channel, Portfolio Volume, Top Producer
Elavon Arch Award (Annual Processing Volume +$1.5 Billion)
2010
1st Place West Coast Region, FDD Volume, Top Volume
Elavon Arch Award - USBSI is the first recipient of this award
2009
1st Place West Coast Region, FDD Producer, Top Producer
1st Place West Coast Region, FDD Volume, Top Volume
2008
1st Place West Coast Region, FDD Volume, Top Volume
1st Place West Coast Region, FDD Producer, Top Producer
1st Place Overall Channel, FDD Volume, Top Volume
2007
1st Place Core Channel, FDD Producer, Top Producer
1st Place Core Channel, FDD Volume, Top Volume
2004
1st Place National, New LVM Activations
2003
1st Place National, LadCo Div, Top Producer
1st Place Nationwide, Top Producer Award, New Accounts
1st Place Los Angeles Region, Top Producer Award, New Sales Volume
1st Place LadCo Leasing
Los Angeles Region, Top Sales Volume Award
Los Angeles Region, Top Sales Units Award
2002
1st Place National, LadCo Div, Top Producer
1st Place Regional Sales, Top Producer, New Sales Volume
1st Place Los Angeles Region, Top Producer Award, New Sales Volume
Los Angeles Region, Top Sales Volume Award
2001
1st Place National, LadCo Div, Top Producer
Multilingual Payment Terminal
In 2006 USBSI and Hypercom Corp. (recently acquired by VeriFone) entered into an exclusive software agreement to offer the first multilanguage card payment terminal featuring Chinese and English graphics and text.
USBSI recognized the growth in Chinese-American retailers. The company's positioning as an Asian market leader made the development of the dual-language terminal a necessity.
Charitable Contributions
USBSI is involved in several charitable organizations. In the past USBSI has contributed to the following charity organizations:
- Pediatric Brain Tumor Foundation
- Children's Wishes of Rhode Island
- Shamrocks Against Dystrophy
- Asian Youth Center
- Red Cross
USBSI has also made efforts to aide those affected by natural disasters, including:
- The March 2011 Earthquake & Tsunami in Japan
- The August 2009 Typhoon Morakot in Taiwan
References
- ^ http://www.paymentssource.com/news/china-unionpay-iso-united-states-3002612-1.html Woodward, Kevin. ISO & Agent Weekly, July 21, 2010
Interesting Informations
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